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Privacy Policy

Privacy Policy“New Craft Shop ” recognizes the importance of protecting personal information and establishes this Privacy Policy regarding the handling of personal information in the services provided on this website (hereinafter “the Service”).We will protect personal information by building a framework for its protection and ensuring thorough awareness and commitment to its importance.Article 1 – What is Personal Information
  1. “Personal information” refers to “personal information” as defined under the Act on the Protection of Personal Information — information relating to a living individual that can identify a specific person through name, date of birth, address, phone number, contact details, or other descriptions.
  2. “History and characteristic information” refers to information other than the above, including service usage history, purchased products, browsing and ad history, search keywords, usage dates and times, usage methods, usage environment, postal code, gender, occupation, age, IP address, cookie data, location information, and device identifiers.
Article 2 – How Personal Information is Collected
  1. When registering for the Service, we may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number. We may also obtain personal information from affiliated partners including transaction records and payment information.
  2. We collect history and characteristic information — such as services used, products purchased, browsing and ad history, search keywords, usage dates, usage environment, IP address, cookie data, location information, and device identifiers — when users use our or our partners’ services or browse pages.
Article 3 – Purposes of Collecting and Using Personal Information
  1. To display registration details (name, address, contact, payment method) and purchase/service history so customers can view and update their information.
  2. To use contact information (name, address, email) for notifications, product delivery, and necessary communication.
  3. To verify identity using name, date of birth, address, phone number, bank account/credit card numbers, driver’s license number, and delivery confirmation results.
  4. To process payments using purchased product names, quantities, service details, billing amounts, and payment information.
  5. To pre-fill input forms with registered information and, at the customer’s direction, transfer it to other services including those of partners.
  6. To refuse service to customers who violate the Terms of Service (e.g., payment delays, causing damage to third parties) or who attempt to use the Service fraudulently.
  7. To respond to customer inquiries using inquiry content, billing information, service usage status, and contact details.
  8. For purposes incidental to the above.
Article 4 – Management of Personal Information We implement necessary measures — including maintaining security systems, establishing management frameworks, and thorough staff training — to keep personal information accurate and up to date, and to prevent unauthorized access, loss, damage, falsification, or leakage.Article 5 – Disclosure of Personal Information
  1. If a customer requests disclosure of their own personal information, we will disclose it to that customer without delay. However, we may withhold all or part of the information if disclosure would: endanger the life, body, property, or other rights of the customer or a third party; significantly impede the proper operation of our business; or violate applicable laws. The customer will be notified promptly if disclosure is declined.
  2. Notwithstanding the above, history and characteristic information is generally not disclosed.
Article 6 – Provision of Personal Information to Third Parties
  1. We manage personal information entrusted to us appropriately and will not provide it to third parties without prior consent, except as permitted by the Act on the Protection of Personal Information or other laws, or in the following cases: when required by law; when necessary to protect life, body, or property and obtaining consent is difficult; when necessary for public health or the sound development of children and obtaining consent is difficult; when cooperating with national or local government bodies and obtaining consent may hinder their operations; or when the following have been announced in advance: that provision to third parties is included in the purpose of use, the items of data provided, the means of provision, and the right to request cessation of provision.
  2. The following are not considered “third parties”: cases where we entrust all or part of personal information within the scope necessary to achieve the purpose of use; cases where personal information is transferred due to a business succession such as a merger; cases where personal information is shared jointly with specific parties, provided the customer has been notified or can easily access information about the purpose, scope, items shared, and the responsible party.
Article 7 – Security Measures The Service implements comprehensive security measures to ensure the accuracy and safety of personal information, and strives to stay current with the latest security practices.Article 8 – Correction and Deletion of Personal Information
  1. If a customer finds that personal information held by the Service is incorrect, they may request its correction or deletion through the procedures established by the Service.
  2. Upon receiving such a request and determining that it should be honored, we will correct or delete the relevant personal information without delay and notify the customer.
Article 9 – Suspension of Use of Personal Information If a customer requests suspension or deletion of their personal information on the grounds that it is being used beyond the stated purpose or was obtained improperly, we will conduct the necessary investigation without delay and, based on the results, suspend or delete the information and notify the customer. If suspension or deletion involves significant costs or is otherwise difficult, we will take alternative measures.Article 10 – Compliance and Policy Changes
  1. The Service complies with applicable Japanese laws and regulations regarding personal information.
  2. The content of this Privacy Policy may be changed without notice to users.
  3. Unless otherwise specified, changes take effect when posted on this website.
Article 11 – Personal Information Manager Hiroshi Mitachi, Shin Kogeisha LLCArticle 12 – Contact For inquiries regarding this Privacy Policy or the handling of personal information, please contact:SHINKOGEISHA LLC Address:2F, HAMBUILDING, 73-1 Hozocho, Shimogyo-ku, Kyoto City, Kyoto 600-8846
info@shinkogeisha.com