TERMS & CONDITIONS

Distributor

Shinkogeisha LLC.

Person in charge

representative  Hiroshi Mitachi

Location

#2F 73-1 Sujaku Hozocho Shimogyo-ku,
Kyoto-shi, Kyoto-fu 600-8846
Japan

contact address

info@shinkogeisha.com 

Price and payment

Payment method: You can use the following payment methods.
・Credit card payment
・Paypal
・Amazon Pay
・Google Pay
Payment period: Payment will be confirmed when the product order is confirmed.

Please contact the tax office of each country as customs duties will be determined after arrival in each country.

Delivery and shipping 

Please check the product page for each product as it varies depending on the product.

Returns and refunds

Returns and exchanges are possible only within 14 days after the product arrives.

Regarding the shipping fee, if the product is defective, we will bear it, 

and if the product is returned or exchanged due to the customer's convenience, 

the customer will be responsible for the shipping fee.